The Support Team are Here to Help

Do you ever need some help or find you are stuck for time? Do you have contractor queries or want some guidance as you work through the system? The Builder’s Profile Support Team really are the service experts and they’re happy to help.

No Robots And No Ticketing

Our UK based Support desk can be contacted in 3 ways; simply by calling, emailing or live chatting 8am to 5pm Monday to Friday. Please be assured, you will not be discussing your company profile with a robot or an automated service:

Walk-through Service

Our Support team provides a highly recommended guidance service, helping users to complete their company or SSIP via Acclaim Profile in full. We know that with the one of our support team members help, a company profile can be completed and submitted, ready for assessment in just an hour. Contact them today to book in a slot for a time that suits you.

It’s great to receive feedback from our members, here is what some have had to say…

David Aspinall, RedSpeed International

"Without the support received, we would have missed our hard deadline. Thank you to Hannah and all the Team at Builder’s Profile for their continued service and support."

Derek Tyrrell, SecureSite

"Many thanks for your time on the telephone a short while ago. How refreshing that the call was answered so quickly, and the query dealt with so efficiently! Excellent!"

Debbie Skinner, Contract Flooring Services Ltd

"I have just been using your live chat today to complete the profile information for two of our clients. Not being from the flooring industry this is all new to me and I cannot finish my day without saying THANK YOU"

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