{"id":7057,"date":"2022-11-30T11:07:58","date_gmt":"2022-11-30T11:07:58","guid":{"rendered":"https:\/\/www.buildersprofile.co.uk\/website\/?page_id=7057"},"modified":"2025-10-01T14:06:01","modified_gmt":"2025-10-01T13:06:01","slug":"new-platform-support","status":"publish","type":"page","link":"https:\/\/www.buildersprofile.co.uk\/website\/new-platform-support\/","title":{"rendered":"New Platform Support"},"content":{"rendered":"<h1>Builder&#8217;s Profile is moving to a new home.<\/h1>\n<p>We are excited to announce that Builder&#8217;s Profile will migrate to the Once For All platform, home of Market Intelligence and Constructionline, in quarter 4 of 2023.<\/p>\n<p>The move to the new platform will provide our members with a much improved and reliable platform:<\/p>\n<ul>\n<li>Problems faced in the past, such as Insurance validation, limited file type uploads, and profile completeness issues to improve usability, are now a thing of the past.<\/li>\n<li>100% visibility to a larger network of potential customers- Put your business in the shop window by joining a network of over 1,000 Public and Private sector buyers where your profile will always be visible.<\/li>\n<li>Access to Marketplace and grow your project pipeline &#8211; discover new opportunities faster than ever before. Search through hundreds of thousands of jobs from a wide range of portals and get instant, tailored results relevant to you.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2><a id=\"webinar\"><\/a>Webinar: Introducing your new Builder&#8217;s Profile platform<\/h2>\n<p>On the 19th of July, we held a webinar for all Builder&#8217;s Profile members to give an overview of the new platform, covering topics such as &#8211; Why is Builder&#8217;s Profile moving? How to manage your profile and timeline for the migration.<\/p>\n<p>Catch up with the webinar hosted by Hannah Pithers, Customer Services Team leader, and Mike Wood, Product Director.<\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 50%;\"><iframe loading=\"lazy\" title=\"Introducing your new platform | Builder's Profile\" src=\"https:\/\/www.youtube.com\/embed\/_Bz2ssYaxyA?modestbranding=1&amp;rel=0&amp;color=white\" width=\"800\" height=\"450\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/td>\n<td style=\"width: 3.59348%;\"><\/td>\n<td style=\"width: 46.4065%; vertical-align: top;\"><strong>Timestamps to help point you in the right direction:<\/strong><\/p>\n<p>0:59 &#8211; Overview<br \/>\n1:30 &#8211; Why are Builder&#8217;s Profile moving to a new platform?<br \/>\n4:21 &#8211; Platform Demo<br \/>\n4:39 &#8211; Logging in to the new platform<br \/>\n6:16 &#8211; Updating your profile<br \/>\n11:08 &#8211; Contacts and users for your new profile<br \/>\n13:23 &#8211; Benefits available to your business<br \/>\n19:01 &#8211; Marketplace &#8211; Find and win new work<br \/>\n21:44 &#8211; Updates to our memberships<br \/>\n23:37 &#8211; Timeline to the move<br \/>\n26:55 &#8211; Questions<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 style=\"margin-top: 60px;\">Platform Support<\/h2>\n<p><strong>Builder&#8217;s Profile Support Team<\/strong><\/p>\n<p>Our UK based Support desk can be contacted in 3 ways; simply by calling, emailing or live chatting 8am to 5pm Monday to Friday. Please be assured, you will not be discussing your company account with a robot or an automated service:<\/p>\n<ul>\n<li><strong>Call<\/strong> us on <a href=\"tel:01305236152\"><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">01305 236152<\/span><\/a><\/li>\n<li><strong>Email:<\/strong> <a href=\"mailto:support@buildersprofile.co.uk\">support@buildersprofile.co.uk<\/a><\/li>\n<li>or <strong>Live Chat<\/strong> from any of the webpages<\/li>\n<\/ul>\n<p><strong>Constructionline Support<\/strong><\/p>\n<p>If you have questions regarding your account with Constructionline, their Support Team can also be contacted in various ways. Please click below for the more service information and support contact details on their website.<\/p>\n<p><a href=\"https:\/\/www.constructionline.co.uk\/marketplace\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong> Click Here <\/strong><\/a>for more information on <strong>Marketplace<\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.constructionline.co.uk\/products-services\/once-for-all-health-and-safety\/\"> Click Here<\/a> <\/strong>for more information on <strong>Once For All Health &amp; Safety<\/strong><\/p>\n<p><a class=\"btn\" href=\"https:\/\/www.constructionline.co.uk\/contact-us\/\">Constructionline Support<\/a><\/p>\n<h2 style=\"margin-top: 60px;\">Platform FAQ&#8217;s<\/h2>\n<p>Here is a small snippet of Frequently Asked Questions. There are more question and answers available, please click below for all the information.<\/p>\n<div id=\"accordion-1\" class=\"accordion no-js\"><\/p>\n<p>\n\t\t\t\t\t<h3 role=\"button\" id=\"accordion-1-t1\" class=\"accordion-title js-accordion-controller\" aria-controls=\"accordion-1-c1\" aria-expanded=\"false\" tabindex=\"0\">\n\t\t\t\tI\u2019m currently a Basic Member, how will this affect me?\t\t\t<\/h3>\n\t\t\n\t\t<div id=\"accordion-1-c1\" class=\"accordion-content\" aria-hidden=\"true\">\n\t\t\t<\/p>\n<p>Continue to use Builder\u2019s Profile in the same way. In addition to your BP account, you\u2019ll have access to the new membership services, Once For All Health &amp; Safety and Marketplace on the new portal, saving you money over external services.<\/p>\n<p>When the platform integration has been completed in 2023, you&#8217;ll be able to choose the membership level best suited to your company status and requirement. For now, you&#8217;ll manage your two accounts separately until the full integration. Data will not be transferred between the two platforms.<\/p>\n<p>\t\t<\/div>\n\n\t\t<\/p>\n<p>\n\t\t\t\t\t<h3 role=\"button\" id=\"accordion-1-t2\" class=\"accordion-title js-accordion-controller\" aria-controls=\"accordion-1-c2\" aria-expanded=\"false\" tabindex=\"0\">\n\t\t\t\tI\u2019m currently a Premium Member, how will this affect me?\t\t\t<\/h3>\n\t\t\n\t\t<div id=\"accordion-1-c2\" class=\"accordion-content\" aria-hidden=\"true\">\n\t\t\t<\/p>\n<p>Continue to use Builder\u2019s Profile in the same way. In addition to your BP account, you\u2019ll have access to the new membership services, Once For All Health &amp; Safety and Marketplace on the new portal, saving you money over external services.<\/p>\n<p>On renewal of your current premium membership in 2023 you\u2019ll be able to choose the membership level best suited to your company status and requirement. For now, you&#8217;ll manage your two accounts separately. Data will not be transferred between the two platforms.<\/p>\n<p>\t\t<\/div>\n\n\t\t<\/p>\n<p>\n\t\t\t\t\t<h3 role=\"button\" id=\"accordion-1-t3\" class=\"accordion-title js-accordion-controller\" aria-controls=\"accordion-1-c3\" aria-expanded=\"false\" tabindex=\"0\">\n\t\t\t\tHow has my Builder\u2019s Profile data been used?\t\t\t<\/h3>\n\t\t\n\t\t<div id=\"accordion-1-c3\" class=\"accordion-content\" aria-hidden=\"true\">\n\t\t\t<\/p>\n<p>Data from your Builder\u2019s Profile has only been used to create your new portal account, using the minimum information required to set up the new membership services. Your Account will not have any &#8216;Buyer Connections&#8217; at this time.<\/p>\n<p>If you choose to use it, to submit a completed application for Once For All Health &amp; Safety SSIP and to use Marketplace, and we hope you do, then it can be put to good use.<\/p>\n<p>\t\t<\/div>\n\n\t\t<\/p>\n<p><\/div>\n<p><a class=\"btn\" href=\" https:\/\/www.buildersprofile.co.uk\/website\/new-portal-faqs\/\">Jump to MORE FAQs &gt;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Builder&#8217;s Profile is moving to a new home. We are excited to announce that Builder&#8217;s Profile will migrate to the Once For All platform, home of Market Intelligence and Constructionline, in quarter 4 of 2023. The move to the new platform will provide our members with a much improved and reliable platform: Problems faced in [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New Platform Support - Builder&#039;s Profile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.buildersprofile.co.uk\/website\/new-platform-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Platform Support - Builder&#039;s Profile\" \/>\n<meta property=\"og:description\" content=\"Builder&#8217;s Profile is moving to a new home. 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