{"id":3475,"date":"2020-02-17T13:15:44","date_gmt":"2020-02-17T13:15:44","guid":{"rendered":"https:\/\/www.buildersprofile.co.uk\/website\/?page_id=3475"},"modified":"2022-03-16T12:44:22","modified_gmt":"2022-03-16T12:44:22","slug":"requesting-validation","status":"publish","type":"page","link":"https:\/\/www.buildersprofile.co.uk\/website\/help\/requesting-validation\/","title":{"rendered":"Requesting Validation"},"content":{"rendered":"<h1>Requesting Validation<\/h1>\n<h2>Summary<\/h2>\n<p>Insurance Validation is the process of requesting your Insurance Broker to complete or confirm your company insurance policy information, providing your clients with comprehensive detail that a policy certificate or schedule alone may not cover. The process allows validations to be completed by multiple brokers and for policy&#8217;s to be validated separately when they expire at different times.<\/p>\n<p>A validation request is emailed to the Broker, giving them access to a version of the Insurance section and tabs of the nominated policies carried. Once completed, the account contact is notified by email that the detail is ready to be imported into the Profile. The entered information is locked into a read only format, protecting the details entered by the Broker.<\/p>\n<h1>How To Request Validation<\/h1>\n<p>Requesting Validation requires Broker details to be entered. N.B. Builder&#8217;s Profile do not follow up validation requests with insurance brokers, please contact them direct to inform them that a request has been emailed.<\/p>\n<p>1 . Go into the <strong>\u2018Brokers\u2019<\/strong> tab where you&#8217;ll be able to enter your Broker(s) contact details. Complete the relevant fields and remember to click \u2018Save\u2019. Existing broker details are shown at the bottom of the page and can also be edited or deleted.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-4206 size-full\" src=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/BrokerTabUpdated.png\" alt=\"\" width=\"665\" height=\"496\" srcset=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/BrokerTabUpdated.png 665w, https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/BrokerTabUpdated-300x224.png 300w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><\/p>\n<p>2 . Next, Click into each policy tab across the top. Answer <strong>\u2018Yes\u2019<\/strong> or <strong>\u2018No\u2019<\/strong> if this policy is held. A &#8216;Yes&#8217; will answer will require the full policy fields to be completed, which can be done by the Broker after requesting validation from them.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-4228 size-full\" src=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PolicySelect.png\" alt=\"\" width=\"506\" height=\"146\" srcset=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PolicySelect.png 506w, https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PolicySelect-300x87.png 300w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/><\/p>\n<p>3. The Broker drop down will display the Broker(s) entered into the &#8216;Brokers&#8217; tab.\u00a0 Choose the broker that handles the policy by clicking the broker company name from list. The broker details will auto populate underneath in <strong>bold<\/strong>.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-4230 size-full\" src=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/LockedBroker.png\" alt=\"\" width=\"584\" height=\"376\" srcset=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/LockedBroker.png 584w, https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/LockedBroker-300x193.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<p>4. Once the Insurance policies and the brokers are selected for each policy, move into the <strong>\u2018Validation\u2019<\/strong> tab along the top. A validation grid that contains information on each policy will be displayed, example grid shown below.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-4068 size-full\" src=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/ValidationGrid.png\" alt=\"\" width=\"665\" height=\"93\" srcset=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/ValidationGrid.png 665w, https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/ValidationGrid-300x42.png 300w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><br \/>\n5. The Policy with it&#8217;s connected broker is displayed in the \u2018Description\u2019 column, please check the detail is correct. Edits can be made to the broker and policy tabs if required.<\/p>\n<p>6. When ready, tick each policy box under <strong>\u2018Mark for Validation\u2019 <\/strong>that requires a validation and click the <strong>\u2018Request\u2019<\/strong> button.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-4229 size-full\" src=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PendingStatus-1.png\" alt=\"\" width=\"665\" height=\"89\" srcset=\"https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PendingStatus-1.png 665w, https:\/\/www.buildersprofile.co.uk\/website\/wp-content\/uploads\/PendingStatus-1-300x40.png 300w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><br \/>\nThe Status will change to <strong>\u2018Pending\u2019<\/strong> and an automated &#8216;Please complete and validate my insurance&#8217; email will be sent over to the broker using the email address provided.<\/p>\n<h2>Trouble shooting<\/h2>\n<ul>\n<li>Within each Policy tab, if the broker required is not listed in the drop down, head to the <strong>\u2018Brokers\u2019<\/strong> tab and check the Broker is listed under &#8216;<strong>Existing Brokers<\/strong>&#8216;. If not then add the broker details in the fields available above. Multiple brokers can be added.<\/li>\n<li>If the information is incorrect with the validation Grid, check the details in the \u2018<strong>Brokers<\/strong>\u2019 tab and the information in the Policy tabs, ensure the correct broker is selected in each policy tab.<\/li>\n<li>Please also be aware validation requests can often divert into Spam or Junk mailboxes.<\/li>\n<li>When renewing or updating, the policy tabs can be unlocked and validation can be re-requested.\u00a0 Insurance Brokers do not have access to Documents, policies can be managed in the usual way.<\/li>\n<\/ul>\n<p><strong>Next Topic<\/strong><br \/>\n<a href=\"\/website\/help\/importing-validations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Importing Validation<\/a><\/p>\n<p><strong>Related Topics<\/strong><br \/>\n<a href=\"\/website\/help\/insurance-overview\/\" target=\"_blank\" rel=\"noopener noreferrer\">Insurance Section Overview<\/a><br \/>\n<a href=\"\/website\/help\/broker-validation-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">Broker Validation Process<\/a><br \/>\n<a href=\"\/website\/help\/adding-updating-insurance-brokers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Adding \/ Updating Insurance Brokers<\/a><br \/>\n<a href=\"\/website\/help\/importing-validations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Importing Validation<\/a><br \/>\n<a href=\"\/website\/help\/updating-insurance-information\/\" target=\"_blank\" rel=\"noopener noreferrer\">Updating Insurance Information<\/a><br \/>\n<a href=\"https:\/\/www.buildersprofile.co.uk\/website\/help\/removing-insurance-policys\/\" target=\"_blank\" rel=\"noopener noreferrer\">Removing Insurance Details<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Requesting Validation Summary Insurance Validation is the process of requesting your Insurance Broker to complete or confirm your company insurance policy information, providing your clients with comprehensive detail that a policy certificate or schedule alone may not cover. The process allows validations to be completed by multiple brokers and for policy&#8217;s to be validated separately [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":2772,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Requesting Validation - Builder&#039;s Profile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.buildersprofile.co.uk\/website\/help\/requesting-validation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Requesting Validation - Builder&#039;s Profile\" \/>\n<meta property=\"og:description\" content=\"Requesting Validation Summary Insurance Validation is the process of requesting your Insurance Broker to complete or confirm your company insurance policy information, providing your clients with comprehensive detail that a policy certificate or schedule alone may not cover. 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